The programme
What is included?
The Field Journal
The framework manual
Five Pillars of Emotional Intelligence, practised daily
Real scripts for the conversations you are dreading
Yours to keep using long after the programme ends
Inside the manual
See every page type
A one-minute look inside the framework manual from contents to glossary.
Contents: a map of all my pillars
Pillar by pillar: learn, reflect, practice, apply
Script library & Glossary
Sources & further reading
The Flow Dashboard
Flow
One link, no downloads. Password protected.
Log your fieldwork and book your coaching calls.
See where you are in the eight weeks.
Chat with your cohort and your pod to share your wins and experiences and to keep the momentum going.
Support
Continuous founder support throughout the eight weeks
Email support from founder & facilitator, Zoe Mc Clurg
Throughout the programme
We aim to reply within 8 working hours
Your Peers
Pod coaching calls
Your pod of four
Seated together at each Leadership Lab
Brainstorming sessions and group-work, together
Three pod coaching calls together
Your accountability crew
Final Step
1:1 Executive coaching
Fill the gaps, ask any questions you have
Consolidate your knowledge, show what you have learned
Tackle remaining friction, get advice on difficult situations
Untangle what isn't working and find a solution
Built around your day
We value your managers' time
The Zest Flow programme is structured for minimum disruption. Your managers are out of the office for just three days. Everything else happens in the workplace, around the real work.
THe METHODOLOGY
NLP and EQ leadership methodology built for accidental managers
The Zest Flow framework combines applied Emotional Intelligence (EQ) and Neuro-Linguistic Programming (NLP) with practical corporate governance, backed by Human Resource and corporate training expertise. Our NLP and EQ leadership methodology suits visual, auditory and kinaesthetic learners, with pod coaching calls between modules.
Watch the full walk-through video
WHY IT WORKS
1
Certified HR Expertise
Built for the real pressures HR and L&D face
2
A Decade of Executive Coaching
Communication barriers, human friction & active listening
3
NLP & EQ for Psychological Safety
Practical NLP tools and applied EQ, for measured psychological safety
4
A Global, Cross-Cultural Lens
Leadership is never a one-size-fits-all
5
Training that works for every manager in the room
Inclusive Learning Design
SEE IT IN ACTION
We don't teach. We apply and we imprint.
Zoe Mc Clurg
Founder, Zest Flow
The Research behind zest flow
Built on the work of
Daniel Goleman
Emotional Intelligence
The Five Pillars of Emotional Intelligence
Amy Edmondson
Psychological Safety
The before and after Psychological Safety Assessment
Brené Brown
The Hard Conversations, journalling and self-reflection pages
Courageous leadership
Richard Bandler
Co-creator of NLP
The practical NLP tools, real-life simulations and pair-work
How it runs
Before and after the programme
Measuring the change
Every cohort starts and ends with a psychological safety assessment from each manager's direct report. We report on behavioural shift rather than on attendance.
Before the programme starts
Baseline psychological safety assessment
One QR code sent to HR.
An anonymous 2-minute questionnaire.
after the eight weeks
Psychological safety assessed again
A new QR code, and the teams repeat the assessment so we can measure the change.
impact report
Shared with HR
Demonstrating the changes in each manager's team before and after.
Where the CPD hours go
Leadership Labs
3 days x 6.5 hours
19.5 h
28
Pod Coaching Calls
3 calls x 1 hour
3 h
CPD hours
Final 1:1 Coaching Call
30 minutes
0.5 h
Accredited by The CPD Standards Office
Integration Phases in the Workplace & Flow
5 pillars x 1 hour
5 h
19.5 h
3 h
0.5
5 h
The Result
CPD certified, 28 hours.
Verified on skills-application, not attendance
Managers will also receive their certificate via LinkedIn
Framework endorsed by experts
EndorseMents
Emotional Intelligence, powered by NLP
The method
Self-Awareness
Representational Systems
Self-Regulation
The Tactical Pause
Empathy
Perceptual Positions
Pacing & Leading
Social Skills
Motivation
Well-Formed Outcomes
How it works
An NLP and EQ leadership learning method designed for long-lasting behavioural change
1
See the framework
We LEARN
One clear NLP tool for each EQ pillar.
Reflect in your manual
2
4
WE REFLECT
Audit your patterns, journal and brainstorm.
3
Put it into action
WE PRAcTISE
Real-life simulations and pair work.
4
Take it to your team
WE APPLY
Apply it at work within your team. Log the outcome in Flow.
5
WE DEBRIEF
Pod coaching calls. What worked, what didn't. What can we try next time?
Talk it through
What the method is built on
CIPD Associate Member
Licensed NLP & EQ Practitioner
Distinction Human Resource Management
28 CPD Hours
-
3 Lab days out of the office
-
Pod calls of one hour, not full days
-
Practice in the workplace, with their own team
Built around your day
We value your managers' time
The Zest Flow programme is structured for minimum disruption. Your managers are out of the office for just three days. Everything else happens in the workplace, around the real work.
